How to fix (WHMCS\Exception: Could not determine admin user id in) in cPanel Hosts

4 امتیاز

Loading…

Hi all

If you have a WHMCS on cPanel hosts and you getting that error so let fix it together!

Error:

Oops!
Something went wrong and we couldn't process your request.

Please go back to the previous page and try again.

If the problem persists, please contact us.

« Back to Homepage


WHMCS\Exception: Could not determine admin user id in ....

This error comes from bad PHP session settings , so we need to check local value of (session.save_path) in php config.

You need to check configs that can make changes this value , such (.user.ini) and (php.ini) and (.htaccess) file in your home directory.

so try to find that files and remove or comment all values for (session.save_path) and then error will gone!

if you want to check that if your base value and your local value of that parameter are different , you can create a file in your site and put below code to :it to check this issue

<?php
phpinfo();// test.php , load it from your domain url

Hope this help you!